1.75-2 Carat Loose Gemstone Certified Natural Ceylon Sr…

Emerald Gemstone 1.75-2 Ratti Natural Certified Loose P...

₹563.00 Original price was: ₹563.00.₹359.00Current price is: ₹359.00.

Gulabi Nag 6.25 Carat Original Loose Gemstone Certified...

₹922.00 Original price was: ₹922.00.₹182.00Current price is: ₹182.00.

₹512.00 Original price was: ₹512.00.₹396.00Current price is: ₹396.00.

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•  Delivery & Return

  Delivery & Return Policy

  We are committed to ensuring customer satisfaction. Please review our delivery and return policies below:

  Delivery Policy

  • Processing Time: Orders are processed within 2–4 working days.
    
    
  • Dispatch & Delivery:
    
    
    • Domestic orders: Delivered in 5–7 business days.
      
      
    • International orders: Delivered in 7–14 business days.
      
      
  • Tracking: A tracking number will be sent once your order has been shipped.
    
    
  • Packaging: Products are securely packaged in tamper-proof boxes.
    
    

  Return & Exchange Policy

  We offer a 7-day return window for eligible products from the date of delivery.

  Return Eligibility:

  • The product must be unused, unworn, and in its original condition with tags and packaging intact.
    
    
  • The return request must be initiated within 7 days of receiving the product.
    
    
  • Custom or personalized orders are not eligible for return unless the product is defective or incorrect.
    
    

  Non-Returnable Items:

  • Customized jewelry
    
    
  • Engraved or made-to-order pieces
    
    
  • Items damaged due to misuse or wear
    
    

  Return Process:

  1. Email us at [support@jodhanigems.com] with your order number, reason for return, and product photos (if applicable).
     
     
  2. Our team will confirm eligibility and provide instructions for pickup or return shipping.
     
     
  3. Once we receive and inspect the returned item, we will initiate the refund.
     
     

  Refunds:

  • Refunds are processed within 7–10 business days via the original payment method.
    
    
  • Shipping and COD fees (if any) are non-refundable.
    
    

  Exchanges:

  • If you receive a defective or incorrect item, please inform us within 12 hours with clear images.
    
    
  • We will arrange a replacement at no additional cost.
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